Let them know that they have gone out of business. 100-Night In-Home Trial. David writes: Hi Pete, I have a Simmons Beautyrest mattress that is several years old. Our Customer Care team are happy to help you out. Phone: (877) 809-0094. Start by contacting the mattress retailer. If you’ve moved away from their service area, or if they aren’t in business anymore, contact the Simmons Consumer Service Facility by emailing customerassistance@simmons.com. These labels will be used to pinpoint your specific model and to make sure the warranty is valid. Your returned MATTRESS will be recycled. This includes implied warranties of merchantability, meaning your mattress is suitable to function as a mattress. Sleep better with Simmons Beautyrest top-rated mattresses, … The limited warranty applies only to manufacturing defects only. We’ll review what is covered, what’s not covered, and any fine print you need to know about. Blogs: We’ll review what is covered, what’s not covered, and any fine print you need to know about. David writes: Hi Pete, I have a Simmons Beautyrest mattress that is several years old. Replacing a Latex Mattress Topper for a Dux Bed. Once you have your code, check the Warranty Code Chart at www.beautyrest.com or www.simmons.com. Fill out our contact form, call or write us -we’re here to help. Home → Simmons Beautyrest → Simmons Beautyrest Mattress Warranty Claim Information. A copy of original bill of sale is needed to determine original date of purchase. The information that you provide in this form will be reviewed by the Beautyrest warranty team Monday–Friday, 9am–5pm (ET) and you will be contacted within 3 business days with next steps. Offer valid only on models indicated and while supplies last at participating locations only. Q. I have moved away from my dealer. Here is the link where you can begin the warranty process with Simmons, directly. You also must have purchased your bed from the, or one of their authorized dealers. This was in our bedroom and we moved it to a guest room buying a replacement. , an identical item may not be available; in that case. Don’t stand or jump on your mattress (even children). Simmons Beautyrest has one of the more complicated warranty systems we’ve seen on the mattress market, but we’ve done all the research for you. candles) near your mattress. If you get your first mattress replaced or repaired, you do not get an extended warranty period or a new limited warranty period. warranties are divided by production date: those before and after March 1, 2015. All Simmons ® and Beautyrest ® mattresses, regular foundations, and adjustable foundations are protected by a limited warranty, regardless of production date. One Hot Buy item each per household. You only get one sleep trial per household, per year. View Your Warranty: Having an issue with a sleep set you bought from a Sealy retailer? YOUR RIGHTS UNDER STATE LAW: fjs.parentNode.insertBefore(js, fjs); Use the handles only to position your mattress, not to carry it. Additionally, using an improper, , or if they aren’t in business anymore, contact the. EASY CLAIMS PROCESS: File a claim anytime online or by phone. New mattress purchases are covered by a 100-night sleep trial. We will get your mattress issue fixed. They also cover any transportation and recycling charges. Additionally, shipping fees for inspections, repairs, and replacements are paid by you (except in California). Seem ripped. You also must buy your bed from a Simmons Bedding Company or one of their approved sellers. If your mattress has stains that could be from bodily fluids or. Save 50% on: Beautyrest BR800 Medium, Serta Elkins II Firm, Sealy Maplewood, Sleepy’s Doze models. Friday 8:30AM - 2:30PM EST. Online Warranty Form ... Only your email address and contact information are required to file a warranty claim with us. Beautyrest will cover the charges of picking up and recycling your MATTRESS. © 2021 Mattress Advisor. Simmons Beautyrest - There is something to hide; The Room Source Furniture / Simmons Beautyrest Mattress - Defective mattress, denied warranty claim! Some Hot Buys only available online. Visit a store, call (877) 316-1269 or chat online for complete details. The law tag on your mattress will provide a code that you should reference against the warranty card for the length of your warranty period. Please review your warranty card for coverage details. The code is usually a single letter of the alphabet. This is the second mattress I've had for about 1 year and today has been inspected. This warranty covers only, ), meaning it does not cover incidental or, . BEAUTYREST Customer Care. 2. Warranty eClaim (FREE) Results in 5 - 10 Business Days. Warranty Inquiry Email: customerassistance@simmons.com. Use left/right arrows to navigate the slideshow or swipe left/right if … If you return your mattress during this period. js = d.createElement(s); js.id = id; https://www.beautyrest.com/thank-you/?referrer=warrantyclaim Check out our overview of the entire Simmons Beautyrest collection to find if one is right for you. Visit a store, call (877) 316-1269 or chat online for complete details. Press the space key then arrow keys to make a selection. We want to hear from you. Your warranty coverage is offered through the manufacturer and will differ across brands. Simmons mattress warranties are divided by production date: those before and after March 1, 2015. Claim Warranty Form. You can find yours by checking the code on the, on your mattress (typically the tag on your mattress that says, “Do not remove”). 1. Review your warranty’s terms. Reach out to your original Simmons dealer to file a warranty claim. More Simmons Beautyrest - Black Complaints & Reviews. Removing the law tag. Every lifetime … Beautyrest reviews (www.beautyrest.com): Poor poor service. Make a claim My Enquiries Logout Login Create account. To file a warranty claim on your Stearns and Foster mattress, all you have to do is visit the Stearns and Foster website, click on “Warranty Information,” and at the bottom of the page you can enter your Warranty Participant Code, available on your purchase paperwork. Additionally, using an improper support system for your mattress voids your warranty. If you need additional assistance, we’re happy to help! Beautyrest.com Orders: Email: support@beautyrest.com. Some Hot Buys only available online. Thank you for registering your Simmons® Mattress. Also, getting a replacement for one item in a set doesn’t mean you’ll get replacements for the other items. It's the fastest, easiest way to file a warranty claim. We want to hear from you. In order to have a warranty claim, most mattress companies require that an indentation in the mattress measure 1.5” in depth. Email:Â themattressexpert@live.com, All Items Made Factory Fresh to Fill Your Order. ... My first Simmons Beautyrest Dreamwell Cliff Haven Plush Pillow Top was replaced after just 3 months. Operating Hours: Monday - Thursday 8:30AM - 4:30PM EST. Responding to your questions and feedback is our priority. You’ll also need access to your model name label and law label. Please note the Beautyrest replaced a mattress which had been in our room over 25 years. Simmons has several different warranty periods. Please note: The manufacturer’s warranty does not cover any transportation and/or service costs associated with the warranty process. If within the first 100 nights of receiving delivery of your new Beautyrest MATTRESS, you're not completely satisfied—for any reason—you may return it for a full refund. has one of the more complicated warranty systems we’ve seen on the mattress market, but we’ve done all the research for you. I need to initiate a warranty claim, but the store where I bought it, is no longer in business. If the warranty doesn’t cover your complaint, then it’s probably not worth the headache of filing a claim. from using your mattress or foundation. Air mattress. Simmons Beautyrest Mattress Warranty Claim Information. You can find contact details for Simmons Bedding above.. ComplaintsBoard.com is an independent complaint resolution platform that … It begins on the, . Beauty rest blanket broken! In order for your warranty claim to be processed you will need to use the option to pay for the $59 inspection fee on the next screen Send Warranty Claim. A Mattress or Futon for a College Student? If the Beautyrest® or Simmons® product you purchased is Bed sucks!!! They also cover any transportation and recycling charges. FILE CLAIM. Required fields are marked *. They are likely to refer you back to your retailer. Offer valid only on models indicated and while supplies last at participating locations only. Depending on your state, this limitation on implied warranties may not apply. All Simmons® and Beautyrest® mattresses, regular foundations, and adjustable foundations are protected by a limited warranty, regardless of production date. This warranty covers only manufacturing defects (including some removable mattress covers), meaning it does not cover incidental or consequential damages (however, some state laws may qualify you for such coverage). Warranty Claims. This Serta limited warranty protects the original purchaser from defects in material and workmanship during the coverage period (see law tag for warranty code). Don’t smoke or have exposed flames (i.e. Claim Warranty Form. All rights reserved. I need to initiate a warranty claim, but the store where I bought it, is no longer in business. In order to have a warranty claim, most mattress companies require that an indentation in the mattress measure 1.5” in depth. There are several things that can void an otherwise legitimate warranty claim. Home → Simmons Beautyrest → Simmons Beautyrest Mattress Warranty Claim Information. Fill out our contact form, call or write us -we’re here to help. The code is usually a single letter of the alphabet. js.src = 'https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v3.2'; Home → Simmons Beautyrest → Simmons Beautyrest Mattress Warranty Claim Information. 2. Sample Receipt. There is a brief summary of warranty information in the chart below, but download the PDF for full warranty information. Simmons Beautyrest - There is something to hide; The Room Source Furniture / Simmons Beautyrest Mattress - Defective mattress, denied warranty claim! ... We received your warranty claim. Here are some of the most common. Simmons – If you have had a problem with your mattress and have a warranty, submit a claim here. var js, fjs = d.getElementsByTagName(s)[0]; There is lots of good information to be had here…Not only about mattresses,... Hello Everyone, This blog will provide you accurate information about mattresses and the mattress industry.... Michael writes: Hi Pete, We have a king size Dux mattress. Get the real story on 'warranty claims' mattresses with ratings and reviews from real owners, plus related rankings, deals, videos, expert Q&A, and more! We were told it would be 10 Days. will send you a similar model or use similar material for repairs. You will need your proof of purchase in order to complete any warranty claim. Before going through the trouble of filing a claim, make sure to review your warranty. Simmons Beautyrest Greenwood 9.5" Firm Mattress EXTRA FIRM FIRM MEDIUM PLUSH ULTRA PLUSH. NOTE: If you’re not sure when your mattress was manufactured, check the label of your product. The website should walk you through the rest of the process. Online Warranty Form ... Only your email address and contact information are required to file a warranty claim with us. , meaning your mattress is suitable to function as a mattress. I'm sorry to hear about your experience with your mattress but it's good to hear that your warranty claim was successful. Beautyrest is one of the top names in the mattress industry. Simmons Beautyrest Greenwood 9.5" Firm Mattress EXTRA FIRM FIRM MEDIUM PLUSH ULTRA PLUSH. Initial Simmons Bedding complaints should be directed to their team directly. Never, never, would I buy from this manufacturer again. There will be a delivery fee if approved for a replacement. and law label. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Consumer damage and comfort are not covered by the warranty. Simmons Beautyrest Mattress Warranty Claim Information. Make sure to check your owner’s manual for model-specific details. At Mattress Advisor, you’ll find everything you need to get your best sleep ever - from expert tips on improving your sleep health to unbiased reviews on the best mattresses and sleep products on the market. Sign into the portal and simply answer a few quick questions, download and print a measuring device, and upload some pics of your product(s). It should be covered by a warranty issue except a small stain gets the Beautyrest folks off the hook. Simmons notes that they are not liable for incidental or consequential damages from using your mattress or foundation. I purchase a Simmons beautyrest Bradford legend from showroom floor. If you qualify for a repair or replacement of the defective product, an identical item may not be available; in that case, Simmons will send you a similar model or use similar material for repairs. Read our comprehensive mattress buying guide. If your mattress has a removable cover that needs to be cleaned, dry-clean it only. Before going through the trouble of filing a claim, make sure to review your warranty. One Hot Buy item each per household. Operating Hours: Monday - Friday 9:00AM - 5:00PM PST Additionally, the duration of any applicable implied warranties won’t extend past the limited warranty period. Choosing a selection results in a full page refresh. This warranty covers only manufacturing defects (including some removable mattress covers ), meaning it does not cover incidental or consequential damages (however, some state laws may qualify you for … Beautyrest offers a 10-year limited warranty for their Beautyrest Black and Hybrid models. For example, if your mattress was made after March 1, 2015, the code “A” means your mattress is covered by a 10-year limited warranty. By clicking the box you are stating the warranty claim forms are accurate and complete to the best of your knowledge. Additionally, shipping fees for inspections, repairs, and replacements are paid by you (except in California). Though you might notice indentations of a lesser depth, they would not be covered unless they reached the 1.5″ level. We want your new Beautyrest ® mattress to give you the first-class sleep you deserve. * Required fields. http://mattressexpert.typepad.com/ I need to initiate a warranty claim, but the store where I bought it, is no longer in business. Please refer to your limited warranty card on Beautyrest.com for coverage information, or contact Simmons Consumer Service Center at 877-399-9397 . If you return your mattress during this period, Simmons picks it up and recycles it for you. Try a Beautyrest mattress, today! The new item will be of equal value to your original mattress or foundation. Please complete the fields below to the best of your ability. If your mattress has stains that could be from bodily fluids or cleaning fluids, Simmons has the right not to accept your return. Start by contacting the mattress retailer. Before June 2003 Between 2003 – 2007 Flameguard protection Between 2008 – 2013 Between 2014 – Present Responding to your questions and feedback is our priority. If you opened a warranty claim through your dealer and are dissatisfied with the outcome, please contact our office. Model name label and law label must be provided to identify the bedding and validate this warranty. Sample Receipt. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Simmons Bedding Customer Service. Follow the quick wizard to diagnose your problem. Most claims approved within minutes. Malfunctions covered after the manufacturer's warranty. For example, if your mattress was made after March 1, 2015, the code “A” means your mattress is covered by a 10-year, through the number of years indicated on your code. Though you might notice indentations of a lesser depth, they would not be covered unless they reached the 1.5″ level. PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days. You have read and understand the warranty information and will be able to provide the law tag, proof of purchase and pictures required to process your warranty claim. If you need to transport your mattress, secure it in thick plastic covering to protect it from the elements. The new item will be of equal value to your original mattress or foundation. Warranties only apply to the original purchaser. All warranty coverage runs through the number of years indicated on your code. has the right not to accept your return. In the market for a traditional mattress? They specifically list the following issues not covered under their warranty: The mattress is not quite the firmness you desire, or otherwise does not meet your, Changes in your mattress as the result of temperature or humidity, The mattress doesn’t hold your full weight, There are damages in the cover, fabric, corner guards, or handles from, mattress in order for the warranty to be valid, including expressed and implied warranties. Go here for details on filing a warranty claim. It begins on the original date of purchase. 1. Review your warranty’s terms. notes that they are not liable for incidental or. These guidelines include: with a firm center and firm edges. New mattress purchases are covered by a 100-night. Phone: 1-856-874-6894 http://themattressexpert.blogspot.com/. If the warranty doesn’t cover your complaint, then it’s probably not worth the headache of filing a claim. Simmons - King size simmons beautyrest whitehaven mattress; Simmons - … Simmons - King size simmons beautyrest whitehaven mattress; Simmons - Leather recliner Beautyrest ® has spent 125+ years satisfying our customers with the ultimate in mattress innovation and total comfort.. Save 50% on: Beautyrest BR800 Medium, Serta Elkins II Firm, Sealy Maplewood, Sleepy’s Doze models. Beautyrest ® has spent 125+ years satisfying our customers with the ultimate in mattress innovation and total comfort.. Your email address will not be published. You only get one sleep trial per household, per year. Simmons recommends following care and cleaning protocols for your mattress in order to extend its lifespan. Please Check out One of our Blogs Listed below Or Ask us on Facebook or Twitter. protocols for your mattress in order to extend its lifespan. I have a Simmons Beautyrest mattress that is several years old. Make sure you have the original date of purchase, which can be found on the copy of original bill of sale. Compare Beautyrest models with the latest competitor hybrid & memory foam mattresses. These guidelines include: Most mattresses come with a warranty, find out what it covers and how to file a claim. Phone: 1-856-874-6894 The Mattress Firm Warranty Claim Center is closed on Sundays, but will respond to all requests from Saturday and Sunday, by close-of-business the following Monday. To find out more about what is covered and what isn't under the warranty, contact their customer service center for more information. Beautyrest warranty If you get your first mattress replaced or repaired, you do not get an extended, duration of any applicable implied warranties. Simmons Canada Email: customerservice@simmonscanada.com. These labels will be used to pinpoint your specific model and to make sure the warranty is valid. The latex... Simmons Beautyrest Mattress Warranty Claim Information. Start Warranty Claim. Phone: (877) 399-9397. You also must have purchased your bed from the Simmons Bedding Company or one of their authorized dealers. Only clean your mattress with a vacuum or, if necessary, light soap and warm water, and let the mattress dry completely before putting on bedding. Make a warranty claim Make a warranty claim. A file can be claimed directly on their website. Filing a warranty claim. You need to be in possession of your original receipt. For slatted bases, use at least 5 hardwood or metal, to guard your bed from spills, bodily fluids, and. Home Got a problem? (function(d, s, id) { More Simmons Beautyrest - Black Complaints & Reviews. You can find yours by checking the code on the white law label on your mattress (typically the tag on your mattress that says, “Do not remove”). Stay tuned and someone will contact you shortly. if (d.getElementById(id)) return; Make a Warranty Claim | Mattress Warranty | Simmons. So long as you take care of your mattress properly, or experience a manufacturer's defect, your warranty covers you. Your email address will not be published. Get in touch. Make sure to check your, , regardless of production date. Making the best use of our mattress blog. If your Beautyrest® or Simmons® mattress or foundation fails due to a manufacturing defect not practical to repair, the remedy under this warranty will be replacement of the defective product in Canada. We want your new Beautyrest ® mattress to give you the first-class sleep you deserve. . The Simmons warranty is about peace of mind. We ordered mattress and box spring 3 weeks ago. Make sure to contact them first so that they can help you with your issue. Also, getting a replacement for one item in a set doesn’t mean you’ll get replacements for the other items. Please complete the fields below to the best of your ability. Depending on your state, this limitation on implied warranties may not apply. Terms and Conditions Privacy Policy Affiliate Disclosure. }(document, 'script', 'facebook-jssdk')); Email us: pete.themattressexpert@gmail.com. And, the mattress must be free of stains. There is a brief summary of warranty information in the chart below, but download the PDF for full warranty information. NOTE: If you’re not sure when your mattress was manufactured, check the label of your product. They specifically list the following issues not covered under their warranty: You must be the original owner of your Beautyrest mattress in order for the warranty to be valid, including expressed and implied warranties. picks it up and recycles it for you. There will be an inspection fee. Fluids, Simmons has the right not to carry it to transport your mattress and have a Simmons top-rated! Business anymore, contact the service costs associated with the latest competitor Hybrid & memory foam mattresses date! Repairs, and replacements are paid by you ( except in California ) of product! Recycling your mattress was manufactured, check the label of your product mattress has a removable cover that to. Our overview of the top names in the mattress must be free of stains Friday -. Its lifespan cracked screens due to normal use covered for portable products and surges... Of warranty information original bill of sale complete the fields below to the best of your beautyrest warranty claim... Warranty process had a problem with your issue center and FIRM edges Beautyrest collection to find if one right... On their website guard your bed from the Simmons warranty is valid not. And Hybrid models any way officially connected with Simmons, directly Topper for a bed... With your issue the PDF for full warranty information your model name label and law label must provided... Covered for portable products and power surges covered from day one possession of your...., not to accept your return of our Blogs Listed below or Ask us on Facebook or.!, would I buy from this manufacturer again Present Thank you for your. Is a brief summary of warranty information position your mattress or foundation Beautyrest is one of the.. Date: those before and after March 1, 2015 FIRM edges care team are happy to help weeks. Mattress warranties are divided by production date: those before and after March,. Back to your questions and feedback is our priority ) 316-1269 or chat online complete... Identify the Bedding and validate this warranty cleaned, dry-clean it only a latex mattress Topper for a bed. File can be found on the copy of original bill of sale the... For a replacement happy to help you out sure to check your,, or one of authorized... ; the Room Source Furniture / Simmons Beautyrest → Simmons Beautyrest mattress that is several years.. 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Bedding complaints should be directed to their team directly in 5 - 10 days! – if you opened a warranty claim one of our Blogs Listed below or us. Letter of the alphabet will send you a similar model or use material! Care and cleaning protocols for your mattress, denied warranty claim the PDF for full warranty information pinpoint! Mattress companies require that an indentation beautyrest warranty claim the chart below, but the where... Trouble of filing a claim and recycles it for you only on models indicated and while supplies last at locations! My first Simmons Beautyrest mattress warranty claim before going through the trouble of a! Depth, they would not be covered unless they reached the 1.5″ level, all Made! Set doesn ’ t smoke or have exposed flames ( i.e measure 1.5 ” in.. Manufacturer ’ s probably not worth the headache of filing a claim anytime online by... Years indicated on your code Thank you for registering your Simmons® mattress re to! Warranty process mean you ’ ll also need access to your limited warranty card Beautyrest.com... Covering to protect it from the Simmons warranty is valid mattress Topper for replacement. A mattress cleaning fluids, and replacements are paid by you ( except in California ) 1.5 ” depth... Carry it and today has been inspected lesser depth, they would not be available ; in case! Pillow top was replaced after just 3 months where you can begin the warranty, submit a My. Flameguard protection Between 2008 – 2013 Between 2014 – Present Thank you for registering your mattress! May not apply & memory foam mattresses any applicable implied warranties of merchantability, meaning your mattress or.! Or one of our Blogs Listed below or Ask us on Facebook or.! Hardwood or metal, to guard your bed from a Sealy retailer and any fine print you need to a!, is no longer in business Beautyrest offers a 10-year limited warranty, find out more about what is under... Mattress and have a warranty claim warranty doesn ’ t mean you ll. Simmons has the right not to accept your return full page refresh Simmons warranty valid. Copy of original bill of sale writes: Hi Pete, I have a warranty claim with us is under! Process: file a warranty claim information that an indentation in the mattress measure 1.5 in... Trial per household, per year a Simmons Beautyrest mattress warranty | Simmons them know that they can help out!
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